Two pieces trench coat

Exchange Policy:

• You can check the package and try the item while the courier is present. If you do not want the item, you can choose to only pay the delivery charge.
• No refunds or exchanges are allowed after the courier leaves.
• This policy applies to all areas within Egypt.
• The courier will call before arriving, so please ensure you are available to try the item.
• If the order is pre-paid and you do not want the item, contact us via DM for a bank transfer or Instapay refund.
• This policy is strictly enforced for any reason.
• Delivery fees must be paid in all cases.
• Shipping time is usually 1-5 business days; local governorates may take 2-8 business days.

Refund Policy:

• Refunds are only available for defective items.
• Shipping fees for defective items will be waived to us automatically.
• The product should be in its new original state.

Sale Policy:

• No refunds during sale periods due to limited stock.
• Packages cannot be opened; only exchanges are allowed.

Return/Exchange Procedure:

• To start the return or exchange process, contact us via email, direct message on our page, or call our mobile number.